Warranty for the refurbishing service
Our warranty covers workmanship on refurbished screens for 90 days from the date they are delivered back to you. It covers defects caused by our refurbishing process, such as lamination/adhesion issues, OCA defects, bubbles or dust introduced by us, touch anomalies caused by refurbishing, and polarizer defects that result from the refurbishing process.
The warranty does not cover new physical or liquid damage after delivery; pre-existing IC/COF faults or panel defects (including burn-in or dead pixels); installation damage or use of incorrect tools; or any third-party rework or modification.
To make a claim, submit an RMA request on our website within the 90 day period, including your invoice or order number, iPhone model, quantity, and a short description of the issue. Photos or video are strongly recommended to help us process the claim faster.
Once we receive the returned screens, we test them. If we confirm a warranty fault, we will repair or replace the affected unit(s) at no additional service cost. For approved RMAs we can provide a return shipping label; if the returned item is not a warranty case, return shipping is at your cost. Typical turnaround for warranty RMAs is 1-3 business days from arrival.