Packaging Guide
Follow these steps to safely ship your screens for refurbishing or buyback.
1. Prepare
- Package screens in a sleeve or wrap them in one layer of bubble wrap. One sleeve may hold up to 2 screens at once.
- Stack screens back to back with camera holes facing opposite directions or glass to glass.
- Group models/grades together where possible.
2. Box
- Use a rigid cardboard box, never an envelope.
- Wrap the whole stack again in 2-3 layers of bubble wrap or foam.
- Fill all empty space in the box so the stack can't move.
3. Ship
- Take a photo of the packed box before closing.
- Free DPD pickup when your quote is €200 or more.
- Place the label on a flat side, not over seams or corners.
- Mark multiple boxes as 1/2, 2/2, etc.
- Include your packing list and quote/RMA number inside the box.
- Ship to: Fonora OÜ, Riia 20, 51010 Tartu, Estonia.
What happens after you ship?
- Refurbishing: most orders under 30 units are completed the same business day they arrive. Larger batches are processed by separate agreement.
- Buyback: we usually test and grade your screens within 2 hours of arrival and send your payout the same business day after testing.