Packaging Guide

Follow these steps to safely ship your screens for refurbishing or buyback.

1. Prepare

  • Package screens in a sleeve or wrap them in one layer of bubble wrap. One sleeve may hold up to 2 screens at once.
  • Stack screens back to back with camera holes facing opposite directions or glass to glass.
  • Group models/grades together where possible.

2. Box

  • Use a rigid cardboard box, never an envelope.
  • Wrap the whole stack again in 2-3 layers of bubble wrap or foam.
  • Fill all empty space in the box so the stack can't move.

3. Ship

  • Take a photo of the packed box before closing.
  • Free DPD pickup when your quote is €200 or more.
  • Place the label on a flat side, not over seams or corners.
  • Mark multiple boxes as 1/2, 2/2, etc.
  • Include your packing list and quote/RMA number inside the box.
  • Ship to: Fonora OÜ, Riia 20, 51010 Tartu, Estonia.

What happens after you ship?

  • Refurbishing: most orders under 30 units are completed the same business day they arrive. Larger batches are processed by separate agreement.
  • Buyback: we usually test and grade your screens within 2 hours of arrival and send your payout the same business day after testing.